How to sync orders from Shopify using the Go People plugin

Once the Shopify Plugin is installed and setup correctly. Go People delivery option will start appearing on the checkout page. If you have not got these done, please follow the below articles

How To Install or Uninstall The Go People Shopify Plugin

How to display Go People option in your shipping method

If your customers choose to use Go People as the delivery option on the checkout page, the orders will be automatically synced to Go People system in real time.

If you wish to sync all orders to Go People regardless of your customers’ selections, this is achievable only if you have the “Third-party calculated shipping rates” feature enabled on your plan. By default, this feature is only available on “Advanced Shopify” plan. However, if you happen to be on the “Basic Shopify” or the “Shopify” plans, please make contact with Shopify support. Often, they would agree to add it if you subscribe to the annualised plans. For more details, please visit Shopify pricing page.

Here is how to sync all orders automatically or manually

Syncing all orders automatically 【”Third-party calculated shipping rates” feature enabled only】

  1. In the settings option, check the ‘Pull all orders from shopify’ tick box, and click SAVE.shop
  2. The orders will be generated automatically in the “Orders from carts” page when your customers check out.

Syncing orders manually from Shopify

Sync an order in the order details page

  1. Log into your Shopify store
  2. Choose an unfilled order from your order list and go to the order details page.
  3. On the top of the details page, click “More actions” drop down list and click on ‘Send to Go People’.shop
  4. It will then redirect the page to Go People “Orders from carts” page, and the order details will be loaded automatically.

Sync orders in the order list page

  1. Log into your Shopify store
  2. Select the orders from the order list that you would like to sync to Go People
  3. Click on “Actions” drop down list, and choose ‘Send to Go People’shop
  4. It will then redirect the page to Go People “Orders from carts” page, and the order details will be loaded automatically.

Nick Hartman is the Marketing and Communications Manager for Go People. The prospect of seamless, same day deliveries excites him and he hopes Go People will one day achieve that. Outside of making the delivery world a better place, you can often see him down at the SCG taking high class photos for his Instagram page.


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