How To: Withdraw Money From Your Go People Account

Withdrawing money from your Go People Account is rather straightforward. However, there are a few conditions when it comes to processing withdrawals.
Before that, here are the basic steps to withdrawing money.
Open your Runners’ App and then press on the highest tab (which displays the current account balance), then click on withdraw.

Then select how much you want to withdraw, and to what bank account.

Press submit, and you’re done! Your request to withdraw money will now appear as pending.

EXTRA DETAILS

PROCESSING

Go People processes requests twice a week – on Monday and on Thursday. Only
one request, per person, per day, is processed. All processing takes place
during business hours (9am-5pm), and you’ll receive your request at
midnight.

This means that if a Runner has two (2) withdrawal requests pending, one
(1) will be processed on Monday, and the other on (1) Thursday.

In other words, say a Runner makes a two requests to withdraw $100 on a
Sunday. The Runner will receive one request (or $100) on the Monday, and
then will receive the second request on the Thursday.

If a Runner wishes to receive the $200 in one go, the solution to that is
easy – simply remove both pending requests and make a new request for $200.
The Runner will then receive that money on the next Monday or Thursday,
whatever day comes first.

DISPUTES

If a Runner has a job or several jobs currently in dispute, Go People will
hold back a bond of $100 when withdrawing. This means that if a Runner has
$500 in their account, the maximum they can withdraw is $400.

Once the dispute has been resolved, and any fees or fines have been
deducted from the Runner’s account (if applicable), the bond will be
released. This means Runners can return to withdrawing any amount of money
they please.

DELIVERIES MUST BE CONFIRMED & COMPLETED

Money will appear in a Runner’s bank account only when deliveries have been
completed (that is, once either the Sender or recipient have signed off).
Once the delivery has been officially completed, the Runner’s award will
appear almost instantly in their account.

INCORRECT WITHDRAWAL REQUESTS

Wrong withdrawal requests will result in a $3 bank fee per withdraw
request.

Nick Hartman is the Marketing and Communications Manager for Go People. The prospect of seamless, same day deliveries excites him and he hopes Go People will one day achieve that. Outside of making the delivery world a better place, you can often see him down at the SCG taking high class photos for his Instagram page.