The recipient is not home nor picking up my calls
Firstly please check in the “Notes” section of the job details, look for “Authorisation to leave” (ATL). If there is simply leave the goods in a safe spot and take a picture as Proof of Delivery (POD).
If there isn’t any ATL, please call the Sender and/or Recipient asking them what to do. If they do not pick up, you can contact Go People Support Team on 1300 416 722 or leave a comment in the “Comments” area of the job. Go People Admin will be able see comments, make suggestions and help you out.