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Tags: express

20

Dec 2016

Don’t let late deliveries put your shop on the naughty list this Christmas

Don’t let late deliveries put your shop on the naughty list this Christmas

For retailers, Christmas is one of the busiest times of year, with around 60 per cent of sales coming during this time, according to the Australian Retailers Association (ARA). And this year is only going to be busier, with spending projected to grow by 2.3% to $48.1 billion. This year, we can expect a lot of these sales to be made online. Our research has found that three in five
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By Wayne Wang

15

Nov 2016

Have Your Aircon On, Keep Flowers Fresh

Have Your Aircon On, Keep Flowers Fresh

With the days getting warmer we would like to highlight the importance of keeping the air conditioning (aircon) in your car switched 'On' in order to keep flowers as fresh as possible while delivering. The longer the flowers stay in your car the more the risk of spoilage, so please do not place flowers in your boot because, with the heat, they will die very quickly. Flowers need to travel
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By Delphine Dyèvre

14

Nov 2016

Shifts: Frequently Asked Questions

Shifts: Frequently Asked Questions

Q: Who can apply? A: Any Runner, new or experienced. The more experience you have, the more likely you are to be allocated to a Shift. Make sure to read our Delivery guidelines and our Shift video to understand how to do your job in the best way possible! If you are a new Runner on our platform a training session (about 30 minutes over the phone) is also available.
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By Delphine Dyèvre

03

Nov 2016

Only Take Jobs Already Assigned To You

Only Take Jobs Already Assigned To You

Dear Runners, In the last few weeks some of you have taken jobs from our Senders that weren’t in our system. Even though we are sure you were coming from a good place, to help them out, we would like to remind you that if the job is not in our system Go People will not be able to pay you for it. Also, if you are running late for any
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By Delphine Dyèvre

31

Oct 2016

Inactive Runners to Lose Take Button: How to Keep Yours

Inactive Runners to Lose Take Button: How to Keep Yours

Reliable Runners enhance our ability to enable a great customer experience. Which is why we want to immediately see the right selection of available Runners when we allocate jobs for our valued Customers. So since 12 October 2016, if we look back and see that you have not bid for, taken, or accepted any jobs for a period of thirty (30) days you will lose your ‘Take’ button. This only
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By Delphine Dyèvre