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Sender Knowledge Base
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Knowledge Base
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Knowledgebase
Sender Knowledge Base
11 Articles
Go People Basics
Why Should I Use Go People?
Can I Send Any Type of Parcel?
Where Does Go People Operate?
Who Are the Go People Runners?
How Much Does Go People Cost?
More...
12 Articles
Sending A Parcel
What Is A Geo Location?
GoNOW Service
GoSAMEDAY Service
GoSHIFT Service
How Do I Send a Parcel?
More...
7 Articles
During The Delivery
How Will I Know If My Parcel Has Been Delivered?
How Do I Contact My Runner?
How Do I Log A Dispute?
Returns & Re-deliveries
Is My Parcel Safe?
More...
7 Articles
Integration, Accounts & Billing
I Would Like To Find My Billing/Delivery History
How To: Set Up Your Merchant Account
How To: Make a Bank Transfer
FreightSafe Warranty FAQ
What If I Don’t Have Microsoft Excel?
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Runner Knowledge Base
13 Articles
Getting Started
Photo ID Verification of Runners
Shifts FAQ
Make Sure Your GPS Is Always On
What are Shifts?
Can I use Go People without a smartphone?
More...
13 Articles
Making A Delivery
Tips For Hospital Deliveries
How To: Cancel a Shift
What is Authority to Leave?
How To Handle Returns
How To: Use The Runner’s Routing Map
More...
7 Articles
Become A Better Runner
Driving In Australia with a Foreign Licence
Working in Australia (for Foreign Citizens)
Taking A Photo For Proof Of Delivery (POD) (includes ‘How To:’)
How To: Apply For Shifts
How To: Get A Take Button (And Get It Back Again)
More...
6 Articles
Payment & Account
Is Registering for GST Mandatory?
I Want to Start a Dispute on a Job
Adding (and Deleting) Bank Accounts
What’s the Difference Between the Daily Runner Reports and Invoices?
I have a Dispute on a job
More...
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