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Knowledge Base
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Sender Knowledge Base
Go People Basics
Go People + GoGet Partnership
How to GoSHIFT: Cancel a Shift Runner
How to GoSHIFT: Find Out How Many Runs and How Long Each Takes Before Hiring Any Runners
How to GoSHIFT: Group Jobs Manually into Runs (without auto-grouping)
How to GoSHIFT: Add More Jobs into a Run
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Sending A Parcel
What You Should Know About Alcohol Delivery
What is a Geo Location?
GoNOW Service
GoSAMEDAY Service
GoSAMEDAY Rebate FAQ
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During The Delivery
How To Print A Label
How Will I Know If My Parcel Has Been Delivered?
How Do I Contact My Runner?
How to: Raise a Dispute
Returns & Re-deliveries
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Accounts & Billing
Runner Demerit Scheme (information for Senders)
Where to Find Information About Our Subscription Plans
I Would Like To Find My Billing/Delivery History
GoSHIFT Warranty
How To: Set Up Your Merchant Account
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GoSHIFT Pro
How to: Use Go People Dispatching Scanner
How to GoSHIFT: Change the Sequence of a Planned Run
Go People GoSHIFT Metro Areas
GoSHIFT Service
How To GoSHIFT: Create a Shift
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Integration
How To WooCommerce: Install or Uninstall the Go People WooCommerce Plugin
How To Shopify: Install or Uninstall The Go People Shopify Plugin
How to Shopify: display Go People option on the Shopify check out page
How to Shopify: sync orders from Shopify using the Go People plugin
How to: Book Jobs from Shopping Cart Order List
Runner Knowledge Base
Getting Started
Go People + GoGet Partnership for Runners
Go People Runner Basics
Take Button Logic
Runner Induction FAQ
Can I use Go People without a smartphone?
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Making A Delivery
How Do I Complete A Job?
What’s Classified As a Late Pick-up?
Tips For Residential Deliveries
How To: Use The Runner’s Routing Map
What is Authority to Leave?
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Become A Better Runner
Tips For Business Deliveries – Including CBD
Runner Work Health & Safety
What is the Demerit Scheme?
Demerit Scheme Offences List
Want to Give us Feedback?
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Payment & Account
About Waiting Fee
Payment and Dispute Issues
Runner Referral Program & FAQ
Is Registering for GST Mandatory?
How To: Withdraw Money From Your Go People Account
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