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Knowledge Base
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Sender Knowledge Base
Go People Basics
What’s the difference between a Shift, a Run and a Job?
Why Should I Use Go People?
Can I Send Any Type of Parcel?
Where Does Go People Operate?
Who Are the Go People Runners?
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Sending A Parcel
How Many Runners Do I Need?
What You Should Know About Alcohol Delivery
Overloading
What is a Geo Location?
GoNOW Service
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During The Delivery
How To Print A Label
How Will I Know If My Parcel Has Been Delivered?
How Do I Contact My Runner?
How Do I Log A Dispute?
Returns & Re-deliveries
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Integration, Accounts & Billing
Runner Demerit Scheme (information for Senders)
GoSHIFT Warranty
Where to Find Information About Our Subscription Plans
I Would Like To Find My Billing/Delivery History
How To: Set Up Your Merchant Account
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Runner Knowledge Base
Getting Started
Go People Runner Basics
Take Button Logic
Runner Induction FAQ
Can I use Go People without a smartphone?
How do I download the app?
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Making A Delivery
How Do I Complete A Job?
What’s Classified As a Late Pick-up?
Shift Review
Tips For Residential Deliveries
How To: Use The Runner’s Routing Map
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Become A Better Runner
Tips For Business Deliveries – Including CBD
Runner Work Health & Safety
What is the Demerit Scheme?
Demerit Scheme Offences List
Want to Give us Feedback?
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Payment & Account
Payment and Dispute Issues
Runner Referral Program & FAQ
Is Registering for GST Mandatory?
How To: Withdraw Money From Your Go People Account
Adding (and Deleting) Bank Accounts
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