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Sender Knowledge Base
Go People Basics
What’s the difference between a Shift, a Run and a Job?
Why Should I Use Go People?
Can I Send Any Type of Parcel?
Where Does Go People Operate?
Who Are the Go People Runners?
MORE...
Sending A Parcel
How Many Runners Do I Need?
What You Should Know About Alcohol Delivery
Overloading
What is a Geo Location?
GoNOW Service
MORE...
During The Delivery
How To Print A Label
How Will I Know If My Parcel Has Been Delivered?
How Do I Contact My Runner?
How Do I Log A Dispute?
Returns & Re-deliveries
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Accounts & Billing
Runner Demerit Scheme (information for Senders)
GoSHIFT Warranty
Where to Find Information About Our Subscription Plans
I Would Like To Find My Billing/Delivery History
How To: Set Up Your Merchant Account
MORE...
Integration
How To Install or Uninstall The Go People Shopify Plugin
How to display Go People option in your shipping method
How to sync orders from Shopify using the Go People plugin
How to book Jobs from shopping cart order list
Runner Knowledge Base
Getting Started
Go People Runner Basics
Take Button Logic
Runner Induction FAQ
Can I use Go People without a smartphone?
How do I download the app?
MORE...
Making A Delivery
How Do I Complete A Job?
What’s Classified As a Late Pick-up?
Shift Review
Tips For Residential Deliveries
How To: Use The Runner’s Routing Map
MORE...
Become A Better Runner
Tips For Business Deliveries – Including CBD
Runner Work Health & Safety
What is the Demerit Scheme?
Demerit Scheme Offences List
Want to Give us Feedback?
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Payment & Account
Payment and Dispute Issues
Runner Referral Program & FAQ
Is Registering for GST Mandatory?
How To: Withdraw Money From Your Go People Account
Adding (and Deleting) Bank Accounts
MORE...
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