Go People
Toggle navigation
BECOME A RUNNER
HOME
CLIENT LOGIN
Services
Go
NOW
Go
SAMEDAY
Go
SHIFT
Go
INTERSTATE
Blog
become a runner
home
CLIENT LOGIN
Services
Go
NOW
Go
SAMEDAY
Go
SHIFT
Go
INTERSTATE
blog
about us
contact us
Sender Knowledge Base
Runner Knowledge Base
download sender app
download runner app
Knowledge Base
Home
/
Knowledgebase
Sender Knowledge Base
11 Articles
Go People Basics
Can You Go into Greater Detail About Your Services?
What is Cubic Weight?
Why Should I Use Go People?
Who Are the Go People Runners?
Where Does Go People Operate?
More...
12 Articles
Sending A Parcel
Uploading Orders After A Shift’s Cut-Off Time
How To: Book A GoSHIFT
How To: Bulk Upload
GoSHIFT Service
GoNOW Service
More...
9 Articles
During The Delivery
Photo ID Verification of Runners
Returns & Re-deliveries
How do I contact my Runner?
How do I log a dispute?
Is my parcel safe?
More...
9 Articles
Integration, Accounts & Billing
How To: Make a Bank Transfer
What If I Don’t Have Microsoft Excel?
How To: Display Go People As An Option For Shipping
How To: Set Up Your Merchant Account
How do I pay?
More...
Runner Knowledge Base
13 Articles
Getting Started
Make Sure Your GPS Is Always On
Shifts FAQ
What are Shifts?
Can I use Go People without a smartphone?
How do I download the app?
More...
9 Articles
Making A Delivery
How To: Use The Runner’s Routing Map
It’s secure building and Recipient does not answer the intercom
I could not find this address
I am at a hospital, but the patient has been discharged
I have waited for more than 10 minutes at the pick up or drop off
More...
5 Articles
Become A Better Runner
Taking A Photo For Proof Of Delivery (POD) (includes ‘How To:’)
How To: Apply For Shifts
How To: Get A Take Button (And Get It Back Again)
Subscribing To Your Areas
How To: Set Up A Shift Reminder
5 Articles
Payment & Account
I Want to Start a Dispute on a Job
Adding (and Deleting) Bank Accounts
What’s the Difference Between the Daily Runner Reports and Invoices?
I have a Dispute on a job
How To: Withdraw Money From Your Go People Account