Go People
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How We Work
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GoSAMEDAY
Superior Same Day service with 95% delivered in 4 hours
GoSHIFT
Hire a driver for 3 hours or more On-Demand
GoNOW
Send a parcel On-Demand 24/7
GoROADSIDE
Delivery vehicle breakdown recovery service
Technologies
AIFleet
Artificial Intelligence (AI) powered route and fleet optimizations
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Knowledge Base
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Sender Knowledge Base
Go People Basics
Why Go People?
How Does Go People Work?
How is Go People Different from a Normal Courier Service?
Where Does Go People Operate?
Can I Send Any Type of Parcel?
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Sending A Parcel
How to: Send a Parcel
GoNOW Service
GoSAMEDAY Service
GoSAMEDAY Rebate FAQ
How To: Book a Delivery with GoNOW and GoSAMEDAY
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During The Delivery
How Will I Know If My Parcel Has Been Delivered?
How Do I Contact My Runner?
How to: Raise a Dispute
Returns & Re-deliveries
How To Print A Label
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Accounts & Billing
Runner Demerit Scheme (information for Senders)
GoSHIFT Warranty
How To: Set Up Your Merchant Account
Where to Find Information About Our Subscription Plans
How do I pay?
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GoSHIFT Pro
Go People GoSHIFT Metro Areas
GoSHIFT Service FAQ – for Senders
How To GoSHIFT: Create a Shift
How to GoSHIFT: Change the Sequence of a Planned Run
How Many Runners Do I Need?
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Integration
How To WooCommerce: Install or Uninstall the Go People WooCommerce Plugin
How To Shopify: Install or Uninstall The Go People Shopify Plugin
How to Shopify: display Go People option on the Shopify check out page
How to Shopify: sync orders from Shopify using the Go People plugin
How to: Book Jobs from Shopping Cart Order List
Runner Knowledge Base
Getting Started
Runner Induction FAQ
Go People Runner Basics
How Do I Setup an Account as a Runner?
What Type of Vehicle is Required?
Photo ID Verification of Runners
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Making A Delivery
How Do I Complete A Job?
How To: Use The Runner’s Routing Map
What’s Classified As a Late Pick-up?
I have waited for more than 10 minutes at the pick up or drop off
The recipient is not home nor picking up my calls
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Become A Better Runner
What Makes A Good Go People Runner?
Do’s and Don’t’s For Runners
How To: Use A Take Button (And Get It Back Again If You Lose It)
How To: Apply For Shifts
How To: Set Up A Shift Reminder
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Payment & Account
About Waiting Fee
Payment and Dispute Issues
Runner Referral Program & FAQ
Is Registering for GST Mandatory?
How To: Withdraw Money From Your Go People Account
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