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WARRANTY PROGRAM – FREIGHT SAFE

The FreightSafe Warranty forms part of Go People’s standard service offering and protects our customers against loss or damage of freight, with guaranteed quick claim settlement and no excess applied to the amount claimed, and is applied to all consignments.

The FreightSafe Warranty Service includes:

  1. • cover up to $100 of declared value for a modest increase of $0.30 (ex GST) per standard job;
  2. • cover up to $250 of declared value for a modest increase of $0.50 (ex GST) per standard job; and
  3. • up to $1,000 cover for an extra $1.25 (ex GST) per standard job, as per the table below.
Warranty Option Rate Level of Cover / Job
FreightSafe Warranty A (Default) $0.30 Ex GST / job $100
FreightSafe Warranty B $0.50 Ex GST / job $250
FreightSafe Warranty C $1.25 Ex GST / job $1,000

In order to cover our valued customers as quickly as possible against loss or damage at a very competitive rate, the FreightSafe Warranty A $0.30 (ex GST) per job cover will apply by default, meaning guaranteed quick claim settlement and no excess applied to the amount claimed. The standard rate of $0.30 (ex GST) will be applied to your account for each job. If you wish to opt-out, or increase your coverage, or have any questions, then please email: warranty@gopeople.com.au

All claims will be managed by professional 3rd party claims administrator, FreightSafe, which has been managing claims for over 10 years. Claims can be submitted via our online claim form:
http://www.gopeople.com.au/online-claim-form/

For a copy of the terms and conditions of the FreightSafe Warranty, please visit:
http://www.gopeople.com.au/freightsafe-terms/

Importantly, please note that this offering is not a substitute for marine insurance, and any further advice you require regarding your insurance needs should be sought from an authorised insurance broker. Feel free to contact your account manager for any additional information on this or any of our other services.

Contact us

  • Sales inquiries

    Phone: 1300 416 722
    Sydney: 02 8077 3180
    Email: sales@gopeople.com.au

  • Customer service & Support

    Phone: 1300 416 722
    Sydney: 02 8077 3180
    Email: support@gopeople.com.au

  • Head Office

    Suite 1504, Level 15, Tower B
    799 Pacific HWY
    Chatswood NSW 2067

  • Office Hours

    Monday - Friday
    (8:30 AM - 6:30 PM AEST)