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How We Work

GoPeople is Australia’s smartest same-day delivery solution. We offer a range of fast and user-friendly options to satisfy any business’ logistics needs.

Our drivers, which we call Runners, work with GoPeople on a crowd-sourced model basis. Using GoPeople’s Runners App, Runners apply and complete any and all jobs work assigned to them.

Senders are able to book deliveries by using GoPeople’s SAAS (Software-As-A-Service) platform, which means they can use our service anytime, anywhere.

Our Services

GoSAMEDAY
  • 4 cut-offs a day
  • 95% delivered in 4 hours
  • 80% picked up in one hour
  • Up to 20% rebate
GoBUNDLE
  • Hire a driver for 3 hours+
  • Pay by estimated work time
  • Optimize & plan delivery sequence
  • Accurate ETA, BYO Drivers
GoVIP
  • Premium experience service
  • On-demand 24/7 and 365 days
  • Flexible booking times
  • On time delivery guaranteed
GoLOCAL
  • Hire a driver to deliver hot food
  • 3 hours or longer
  • Pay by hourly plus per delivery
  • Dedicated driver working only
    for your business

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How Runners make deliveries

GoPeople’s Runners’ App is where all the delivery action happens - checking off pick-ups, routing, navigation, delivery information, digital signature capture, and general communication.

After Runners have passed the 6-Step Runner Induction program, they gain full access to the App. This means they can begin to apply to any Job or Run they see.

Once a Runner has an application approved, the next step is pick-up. The Runners’ App has all the necessary pick-up information - address, type and number of items, etc - enabling an efficient retrieval process.

Once on the road, Senders and Recipients can track their Runner. All parties can communicate with one another, with a comment section available on the App.

The Runners’ App is also used to capture (POD), either via a Recipient’s signature or a photo if Authority to Leave (ATL) is given for the delivery.

Any real time adjustments or comments by the Sender or Recipient are also instantly transmitted to the Runner via the App.

POD and Tracking

GoPeople offers Senders and Recipients alike a first class experience when tracking a delivery.

We offer GPS tracking, updated every 5 minutes, showing the locations of the Runner, drop-off and pick-up. On the tracking page we also offer the ability to instantly communicate with the Runner via a comment section.

When it comes to the drop-off, GoPeople offers two options for a speedy delivery.

If the Recipient is present, a signature proving delivery will be captured and displayed on the tracking page.

Otherwise, given ATL, the Runner will leave the delivery at the drop-off location and take a photo to show where and how they left the delivery. GoPeople also offers Return and Re-delivery options in the case of an uncompleted delivery.

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POD and Tracking

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