Go People’s Runners’ App is where all the delivery action happens - checking off pick-ups, routing, navigation, delivery information, digital signature capture, and general communication.
After Runners have passed the 6-Step Runner Induction program, they gain full access to the App. This means they can begin to apply to any Job or Shift they see.
Once a Runner has an application approved, the next step is pick-up. The Runners’ App has all the necessary pick-up information - address, type and number of items, etc - enabling an efficient retrieval process.
Once on the road, Senders and Recipients can track their Runner. All parties can communicate with one another, with a comment section available on the App.
The Runners’ App is also used to capture (POD), either via a Recipient’s signature or a photo if Authority to Leave (ATL) is given for the delivery.
Any real time adjustments or comments by the Sender or Recipient are also instantly transmitted to the Runner via the App.
Go People offers Senders and Recipients alike a first class experience when tracking a delivery.
We offer GPS tracking, updated every 5 minutes, showing the locations of the Runner, drop-off and pick-up. On the tracking page we also offer the ability to instantly communicate with the Runner via a comment section.
When it comes to the drop-off, Go People offers two options for a speedy delivery.
If the Recipient is present, a signature proving delivery will be captured and displayed on the tracking page.
Otherwise, given ATL, the Runner will leave the delivery at the drop-off location and take a photo to show where and how they left the delivery. Go People also offers Return and Re-delivery options in the case of an uncompleted delivery.